What is Happening? Synoptek will be conducting routine Exchange Server maintenance. When is it happening? Maintenance window will be from Friday, Nov 16 @ 6pm PST until 7pm PST. Who will it impact? This will impact all Hosted Exchange customers. Why is this change important? This change is being conducted to maintain server health and… Read More »
The password requirement issue has been resolved.
We are aware of a current issue preventing users from resetting their password with less than 15 characters. Synoptek is actively investigating this issue, we do not currently have an ETA on resolution. Please check back for available updates.
Service has been restored. A network issue in the data center caused connectivity problems. Inbound mail was queued during this time and is being delivered. If you have any further issues, please contact us at 877.796.2316 or firstname.lastname@example.org.
Hosted Exchange is currently experiencing an outage with external mail flow. Our engineers are actively investigating the issue to bring the situation to a resolution as quickly as possible. Please check http://status.paypercloud.com/ for more updates. Thank you,
What is happening? Synoptek messaging engineers will be applying the latest Windows Updates to the PayPerCloud Hosted Exchange environment. When is it happening? The maintenance windows begins at 11:00pm PT on Thursday, August 7th and ends by 3:00am PT Friday, August 8th. Who will it impact? Due to redundancies built into the PPC HEX environment,… Read More »
What is happening? Synoptek messaging engineers will be applying the latest Windows Updates to the PayPerCloud Hosted Exchange environment. When is it happening? The maintenance windows begins at 8:00pm PT on Thursday, August 3rd and ends by 12:00am PT Friday, August 4th. Who will it impact? Due to redundancies built into the PPC HEX environment,… Read More »
Thank you for choosing Synoptek for your email needs. As you are aware, we are migrating from McAfee SaaS email filtering to Proofpoint Essentials. In order to complete the change to the new provider, some settings will need to be changed on your end. Once these changes are made you can anticipate your protection through… Read More »
Dear cPanel/VSO customer, As we constantly grow and evolve as a company we need to review and evaluate the products we offer and support. This process leads to certain products being discontinued. cPanel and Vaultscape Online (VSO) are two products that are at the end of life at Synoptek. We appreciate your long time subscriptions to these… Read More »