Category Archives: Uncategorized

Password Resets

We are aware of a current issue preventing users from resetting their password with less than 15 characters. Synoptek is actively investigating this issue, we do not currently have an ETA on resolution. Please check back for available updates.

Services Restored

Service has been restored. A network issue in the data center caused connectivity problems. Inbound mail was queued during this time and is being delivered. If you have any further issues, please contact us at 877.796.2316 or

External Mail Flow Outage

Hosted Exchange is currently experiencing an outage with external mail flow. Our engineers are actively investigating the issue to bring the situation to a resolution as quickly as possible. Please check for more updates. Thank you,